My family and I want to thank you for coming to our apartment last minute and assisting with the peaceful passing of our baby Charlie this past Monday. As you know, this was the hardest decision of our lives. I’ve never encountered the pain of loosing a pet, but having Charlie at home in our arms during this transition gave me a sense of peace with my decision. Thank you for your kindness, professionalism, empathy, and understanding to our situation. May God bless you as you continue to help other families through this painful process. We appreciate you.