My daughter and son-in-law just had to allow their beloved cat Cupcake to cross over the rainbow bridge. They wanted to have it done at home. I found Pet Loss at Home and was connected with Dr. Shields. We scheduled the appointment for the next day, which was a Sunday. Dr. Shields arrived exactly at the appointment time. He was so professional and kind. After explaining what the procedure was, he allowed them to spend as much time that they needed with Cupcake before and after she passed. He clipped some of her fur so they could keep it and he made them an imprint of her paw print in foam as a keepsake. He had a beautiful basket and blanket to take her in. Only three days later they were able to pick up her ashes, which were in a beautiful box with her name on the top. Dr. Shields also sent them a personal sympathy card. As difficult as it is to say goodbye to a beloved pet, Dr. Shields helped to make the moment a little easier. He is such a kind, compassionate veterinarian. We are forever grateful for being able to let Cupcake pass at home where she was most comfortable. Thank you Dr. Shields! We appreciate you.