“If you’re reading this review, you might be having one of the worst days of your life. I was there just a few days ago. I knew it was time to make the call. I received a voicemail inviting a text message. After already making a few courageous calls with my voice cracking, It was a welcome change to be able to correspond via text and set up an appointment with Dr. Mary Ann.
She arrived when she said she would, greeted me with compassion, and showed such respect for my babies even as my other kitty so rudely invaded her space. She explained everything that she was going to do, what could happen, and made sensitive accommodations for my pet and myself. Through her professionalism, my 17 year old kitty had a peaceful death and is now at rest. There was no car ride, no scary dogs barking in the next room, no judgmental eyes to in the waiting room, no tears in my eyes as I drove home with an empty carrier, and everyone (including the naughty aforementioned kitty) was able to be there for him.
I liked how the cost was transparent on the website. I didn’t feel blindsided after I booked. I cannot comment on the process for receiving the remains yet.
I know the pain you’re feeling right now and the courage it takes to make an appointment. As I reflect on the loss of my kitty, I am comforted to know that Dr. Mary Ann and I was able to give him a good death. Hopefully this review can give you a little confidence that booking with this team gave me great comfort when we needed them. I have included a picture of my kitty hopefully as he exists now, restored to health and vigor.”