Testimonials to help share others’ experiences
“I am so grateful for this service. The website for this service is thorough and transparent on pricing, and it is worth every penny if you can manage. It also has sections on quality of life and when it may be time to make the call. This helped immensely. When I did have to make the call, I felt empathy from the start from the automated message, it states that they know that you didn’t want to make that phone call, asks for your zip code, then it connects you to the veterinarian. I was connected with Dr. Mary Ann Bender. She came the next day and was so professional, sweet, respectful, empathetic and informative. She took her time, and made sure that we understood the process, were prepared for each step, and asked if we had questions. She made sure my cat, Tallulah, was comfortable and we did the whole process on my front porch, my cat’s favorite spot. After, she let us spend some time with her and handled her so gently at the end. Animals are so lucky to have people like her to help them be laid to rest. I don’t know how they do what they do, but my family is so grateful. Thank you so much, Dr. Bender.”
Dr. Laurelle Danton,
Thank you for taking your time with the Ghahate family as we made the decision to allow Maddie to cross the rainbow bridge. You made the evening a beautiful one. Maddie Girl was so special to all and we would not have had it any other way. Your services are much appreciated.
Love, Eric, Maria, Tomas, Victoria, Lee Ann, & Chris…on behalf of Maddie Girl
“Dr. Durfee was an absolute Godsend. He is so kind and sensitive, texting us the day of and after to check in. He really made sure it was as positive an experience as it could be. He talked us through everything and gave us coping tools and ideas that we are still using and talking about days later. He is simply wonderful.”
“It’s never easy making this call. Lap of Love didn’t have any weekend availability, and I couldn’t let my boy Marco be in pain for that long. So I called Dr. Shields, who said he could be there the next day. I couldn’t find many reviews and was slightly nervous, but Dr. Shields was punctual and professional. You can tell he’s been doing this for awhile, but he wasn’t just going through the motions. He was caring and didn’t hesitate to share his own cat stories from being a pet owner, as well as a vet. He sent us a condolence card as well that meant a lot to me and my fiancee. The price was not unreasonable either. I would highly recommend to anyone who wants to say goodbye at home.”
Thank you Dr. Shields.
“Dr. Angel could not have been more caring and professional. She made a difficult time so much easier for us. You treated our sweet kitty, Lola, like your own. Thank you!”
Dr. Laurelle,
“Thank you for taking your time with the family as we made the decision to allow Maddie Girl to cross the rainbow bridge. You made the evening a beautiful one. Maddie Girl was so special to all and we would not have had it any other way.”
Your services are very much appreciated.
Love,
Eric, Maria, Tomas, Victoria, Leann, & Chris
“Saying goodbye to a pet that has been part of the family for 10 years was not easy but I had made the decision that it was in Chloe’s best interest for me to compassionately send her on her journey.
I am so grateful Christina Kinkade was our hospice vet! Her warmth and compassion was comforting.
While I’m sad, I am beyond grateful that Chloe was able to pass here at home with my being able to comfort her and for Christina’s compassion shown to me.
Christina arrived on time, was flexible with her schedule and that made it easier for me to prepare for my goodbyes to Chloe.
I will not hesitate to recommend Christina to my pet parent friends who find themselves in these situations.”
Thank you Christina!
“My Lulu girl was the most precious girl and happy energetic dog. Last week we had a very sudden onset of spontaneous pneumothorax and the vets at GCVS couldn’t keep her lung inflated and recommended humane euthanasia. Once I recovered from the jarring news, I knew I didn’t want it to be done in a foreign place. I reached out to Dr. Carol Ong and she made time for myself and Lulu the next day. I worked with GCVS to find a way to keep the lung inflated for the 24hr period. Dr. Ong came to my house on-time and was very gentle with me and my support group because I was a mess. It was quick and peaceful (although gutting for the human parent and friends). She left me with a paw print and a clipping of Lulu’s hair. We did an at home burial in a casket I had hastily made, and for this option, it was affordable versus the vet clinic charge for the same treatment. Thank you Pet Loss at Home for helping with Lulu’s deathcare.”
Ranger was our baby that we adopted while I was newly pregnant with my human baby. Ranger used to lay on my tummy and feel his baby sister moving around. He was a sweet dog.
One day he woke up and couldn’t get off his bed. There were so many signs that he was just in pain. We tried to give him medicine and he didn’t even have the strength to take it.
We made the very hardest decision any pet parent could make. We knew we needed to give him peace.
We called Dr. Ong and she was willing to come out even though, because of his pain, Ranger was very aggressive.
Dr.Ong knew our situation and worked with us to come out that same day. She didn’t want Ranger to suffer any longer. I was at work and rushed home to be there. I was 10 min late but Dr.Ong was kind enough to wait until I made it.
I made it home and met her in my driveway. I was a wreck. She gave her condolences and assured me that she would take care of our boy.
I won’t go into the details of the process but Dr.Ong was so incredibly kind and walked us through every step. She took care of our baby like he was her own.
It was a rough week but nothing made me happier than to receive a handwritten sympathy card from Dr.Ong.
I hope we never have to go through this again, but if we ever do, we would definitely use Dr.Ong and these services again. Thank you for handling a terrible situation with such love and understanding.
Christina Kinkade Is amazing like honestly amazing and a life saver she came to our house in our time of need sat and talked to us when we needed her she was so good with our angel and was there the whole time when we had no one by our side she helped us through everything she went out of her way to help us and we can’t thank her enough we really can’t we definitely recommend her because she is patient and she definitely treated our angel like her own and that meant the world to us honestly she is truly amazing and truly one of a kind I can’t find people like and we will forever be grateful for her because not only did she help put our angel to rest she was actually so caring and loving with us and our dog we appreciate you so much and everything I mean everything you did for us we truly appreciate it and we can’t be more grateful for you
Debbie & Marie
“Yesterday I had to say goodbye to my soulmate. I really believe some of us have human soulmates and a few of us are blessed with an animal as a soulmate . Trinity was mine. For 11 years she gave every ounce of her love and life to me .
I thank God he sent Dr. Mendelsohn to be the facilitator in her passing. Dr. Mendelsohn was kind, compassionate, caring, experienced and patient. She explained everything that we would experience. My son was in awe of her skill and compassion, commenting how hard it must be to do what she does and to remain so , and he’s a guy so not much impressed him. Trinity went in peace and pain free, falling asleep in my arms and I will be eternally grateful to Dr. Mendelsohn for what she gave me.”
Ziggy was a loving and caring member of our family for 13 years. Ziggy always showed companionship to whoever she met and especially those who would return for visits. Unfortunately as time past, we were faced with a tough decision based off many of her declining factors. Ziggy was comforted in her last moments alongside her family and Dr. Sandra Coon (who so kindly brought a sympathy blanket and potty pads). During the very emotional process of saying goodbye Dr. Coon remained professional but also very compassionate. Dr.Coon is very experienced and helped this process feel more intimate and less commercial. My family feels blessed to have found Dr.Coon who showed how much she cares and wants to support her clients during one of their worst days. Thank you again.
“Thank you Dr. Ong for assisting us today on a sad , but, Happy day knowing our dearly Loved Shane is at eternal rest and playing with his other family members as young pups. Your utmost compassion and care was so welcomed today it made the afternoon bearable.” Thank you Again
“I love that this service puts you in contact with a vet in your area. Dr. Decter was very responsive…”
Karen
“I cannot recommend this enough. Dr. Bender helped to make this extremely difficult day a bit easier on my beloved Simon and me.”– Amy
I just want to let you know we recently used Pet Loss At Home for the first time and found it to be a most wonderful experience. Our Daisy was on her favorite couch with her head on her Dad’s lap as she crossed the bridge – no fear or trembling. We have had 14 dogs and cats during our life and for those that needed euthanasia, the trauma of taking them to a cold, sterile vet clinic for their last moments still breaks our hearts. We wish we had known of the at-home option before. Thank you so much for creating and providing this service.Mike & Deb HalversonLake Geneva, WI
Dear Dr. Danton,
We wanted to reach out, and thank-you for your extra kindness when we were saying our goodbyes to our precious Uhura. Your kindness made all the difference.
Thx again, The Doles
My husband and I had to say goodbye to our beloved Gomez last month. He was nearly 19 years old and was suffering from dementia, deafness and kidney disease. The decision was difficult as he was still having good periods of time-lying by a sunny window, etc. But at the advice of our vet, we decided that it was time-there we’re no cures for his ailments.
The veterinarian who came to our home was kind and compassionate as well as very patient. I believe she sensed that we had mixed feelings about our decision and even offered to let us cancel but we knew if it hadn’t been done that day, it would be soon.
I would highly recommend this service. Our cat was almost impossible to get to the vet under any circumstances and we did not want his last moments to be stressful. Gomez passed on while lying in his favorite chair.
“Thanks so much for coming to our house, it made things easier.I would love for Ozzy to be on there.When I think of Ozzy, I just smile. He gave the best hugs and was always by my side. We will miss him dearly.”
“Dr. Scott performed euthanasia procedures for 2 Pet Parents here at Pet Passages- Lake Orion in our Rainbow Bridge rooms. These Pet Parents didn’t want to have the procedures done at home and they also didn’t want to go to a vet office so Dr. Scott responded here. Dr. Scott used best-practices and was so very kind, caring, compassionate and explained things to the Pet Parents in such a good way.”
“I am so thankful for Pet Loss at Home and especially Dr. Darden. I have had the unfortunate experiences (many times over) when my furbaby’s are ready to pass, as I have had dogs my whole entire life. This is the very first time I have utilized this type of service and truthfully, I wasn’t sure if I was making a good choice or not. I am here to tell you, this was by far the most any of us could have hoped and wished for! Dr. Darden was compassionate and gave us all the time we needed throughout the whole entire process. It was like she was barely there and our boy got to just be with us and focus on his family. Our whole family got to sit, love on and comfort him, in his own yard, with the sun shining down. It was so peaceful – there was no nervous/anxious transporting to a vet office, dealing with long wait times to be seen and the last moments for him weren’t in strange/sterile room. Thank you again, truly, from the very bottoms of our family’s hearts.”
The Hall Family
Our most heartfelt thanks to Dr. Kinkade for helping us to let go of the best cat to walk the Earth, Raleigh. Her kindness, compassion, calmness and expertise was greatly appreciated. I knew having a vet come to my home would be better for my cat. He was able to go in his own bed, on my husband’s lap. Surprisingly, I also felt so much better in the end, and feel it’s helped me to deal with this loss. Maybe because there was no guilt of the trauma of the pet carrier and vet office. We are so lucky to have been able to do this. I can’t thank you enough.
Dr. Scott was absolutely wonderful when it came time to say goodbye to our 12 year old dog Mia. Although it was the toughest day it was everything I had wished for. Mia was comfortable with Dr. Scott and was not afraid. She comforted all of us and was very kind and patient through the whole process. Mia was able to stay in my arms throughout the entire process and spent her last minutes in peace. She took wonderful care of her body and transported her directly to the crematorium afterwords. We are forever grateful for her.
Even though our six year old Golden Retriever, Taco, was very ill, the decision to euthanize him was extremely difficult.
We valued Dr. Carol Ong’s comforting presence from Pet Loss At Home. Her professional qualm, kind and empathetic manner helped us greatly with Taco’s transition. We can’t tell you how much Dr. Ong’s condolence card (which we received a few days later), meant to us. It was such a generous gesture ! We are most grateful!
