Testimonials (Pet Owner’s Experiences)

“My family and I cannot be more grateful for Dr. Kinkade and Pet Loss At Home. I contacted the service in the wee hours of a terrible morning where it was clear our dear cat Thelma had plummeted into suffering. When no other vets were responding or available, she not only called me back within a half hour, but put her own life on hold to squeeze us in and start driving our direction nearly immediately. From the moment she arrived to the moment she left, we felt truly cared for with professionalism and deep compassion. But even more important to us was that Thelma was clearly her top priority and she saw to it that Thelma died with dignity and pain, poke and prod-free (something Thelma had adamantly requested for her own passing ;). We will forever be indebted to this service and to Dr. Kinkade for ensuring that Thelma (and our family) suffered as little as possible at the end.”

For Dr. Holly

There is no decision more difficult for pet parents to make than to know it is time to say goodbye. After 14 years with our furry boy, Trouper (Yorkie-Poodle mix), it was obvious he was struggling to breathe through his collapsing trachea.

After we contacted Dr. Holly she texted us in the days before to get as much information as she could about our Trouper. She even checked in the evening before to make sure we still wanted to have her come! From the moment she arrived her gentleness and compassion were evident. She took the time to give Trouper some of his favorite treats and get to know him.  She explained every single step that would happen, then explained each step again as we proceeded!

She listened to our stories and looked at the pictures my husband showed her, as Trouper laid on his pillow on my lap. We never felt rushed! After being constant companions for over 14 years it is impossible to describe the depth of despair we felt. With Dr. Holly’s help we made it through, knowing we had made the right decision at the right time!

Jean and John 🐶🌈

Dr. Forrest Franklin and his team are A+, top notch. They’re caring, professional, personable, and patient. Their kind, gentle manner made a challenging situation much easier. Would highly recommend.

“We are so grateful for Dr. Kinkade and Pet Loss at Home for allowing us to give our Wolfie such a beautiful send off.

Dr. Kinkade was so kind, patient, and communicative. She went out of her way to help us with decision-making and crafted the most wonderful mementos to remember our beloved boy.

Though the grief is overwhelming, we feel lucky and grateful for the services and care provided by Pet Loss at Home.”

Thank you.

“Dr. Scott is absolutely amazing. She is incredibly kind, deeply compassionate, and very professional. During one of the most difficult times in our lives, Dr. Scott helped us say goodbye to our beloved dog, Blake, with grace and dignity. She was so patient with us throughout the entire process, offering gentle support and understanding every step of the way. I am truly grateful to Dr. Scott for her warmth and care. I would wholeheartedly recommend her to anyone facing the heartbreaking decision to part with their beloved dog. Her presence made an unbearable moment easier.”

Dr. Liz took care of our sweet Ophelia AND us in our little one’s final moments, and we couldn’t have asked for a better veterinarian to guide us through the difficult experience of saying goodbye. We felt her warm and kind energy the second we met her, and she immediately validated our feelings, continually acted with a tremendous amount of compassion, and reassured us we were giving Ophelia the gift of peace by sending her across the rainbow bridge. She took her time to explain the process, and went at our pace every step of the way, making sure we were comfortable the entire time. We thought we’d feel strange crying in front of her, but she made us feel safe and secure in doing so. We will always remember her for how supportive she was and how she treated Ophelia with such dignity and love.

We HIGHLY recommend Lap of Love. Everyone we communicated with made us feel like we weren’t alone, and like they’d be there for us, no matter what. In our first phone call alone – a difficult call to make – we spent forty-five minutes asking questions, and didn’t feel rushed for a single second. Most importantly, our pet was able to say goodbye in a comfortable environment, giving her a peaceful transition to the other side. For that, we are eternally grateful.

“Ruby absolutely loved car rides- except when they ended at the Vet’s office. When we learned about in-home pet euthanasia a few years ago, we knew when the time came that it would be our preference- and hers.

We fully understood the grief we would undergo, yet what we weren’t prepared for, was the amazing experience we would have with Dr. Holly. She responsively texted with us after business hours the night before, carefully learning Ruby’s medical history and the reasoning behind our choice to proceed with this heartbreaking decision.

When she arrived the next day, she immediately befriended Ruby, taking the time to learn her full history and getting to know the dog that we loved so much. Dr. Holly was attentive, even noticing the markings on Ruby, like the white tip of her tail. In her last moments, Ruby was at peace in her own home and in her own bed, while her family and new friend showered her with love and pets.

Dr. Holly took control of the entire situation while simultaneously giving us as much time with Ruby as we needed, stepping outside periodically to give us privacy. She thoughtfully explained how the procedure would work, step by step- including what we would expect at each stage of the process. Her expertise, guidance, and comfort meant the world to us during such a difficult time.”

Thank you, Dr. Holly. We will forever be immensely grateful for the kind and compassionate service provided.

“Christine made a heartbreaking situation as beautiful and peaceful as possible. She’s so kind and amazing. I’m forever grateful.”

“You are truly a blessing. You are so kind, compassionate and loving with my family. Thank you so much, for taking your time to be sure we all are very comfortable. Our girl crossed the rainbow with 15 year old. Thank you for everything. God bless you.”

“Dr. Bender came to my home today to put down my sweet 13 yr old dalmatian Chloe. Dr. Bender made the time in her super busy schedule to come out immediately. She first explained in great detail what she needed to do and took her time (allowing us to take our time as well).
She was extremely professional, empathetic, and I very highly recommend her to anyone in need!
My dog would get super stressed out going to the vets office and knew as soon as we pulled into the lot. So, I can’t thank Dr Bender enough, for allowing my sweet girl to pass so peacefully in her own home and not in a vet’s office!”

“Dr. Holly was wonderful. My dog Mickey came to us 2 years ago as a terrified, shaking, senior dog. He hated the car. He had been rescued with 3 other dogs from a farm where animals were being shot. It took months for him to accept us, but when he did, his personality shined on all of us. He was a big wonderful fluffy boy! The last thing I wanted to do was traumatize him again with another car ride. Dr. Holly helped us ease his pain and he was able to die in his favorite cozy place while being petted and loved. Dr. Holly was so professional and helpful. She was also very prepared. Thank you so very much!”

“Dr. Decter was compassionate and professional. She walked us through everything and answered all our questions. We didn’t feel rushed and were fortunate to spend our dog’s last moment together. She passed eating peanut butter, her favorite food.”

Thank you Dr. Decter. 🙏

“We recently had to say goodbye to our 18+ y/o Rat Terrier, Chewy. We were assisted by Dr. Bingham, who did more for us that day than I’ll ever to be able to adequately explain. She was simply amazing.

My husband had been dreading this for years, and had long ago asked me to make any necessary arrangements. I knew how anxious a once-loved car ride made Chewy in his final months and couldn’t do anything in his final hours that would add to it- that would’ve been just heartbreaking.

Instead, we spent Chewys’ last 90 minutes loving on him like crazy, talking to him and pouring out our love. He passed peacefully and calmly, in the home he loved, surrounded by us and his two ‘sisters’ . It was truly a beautiful and poignant event, one we’ll never forget.

My husband and I can not thank Pet Loss at Home and Dr Bingham ENOUGH for their compassionate, kind service. I had never thought it possible to be so touched and feel so blessed when losing our boy, but Pet Loss at Home and Dr Bingham, especially, made this into something so heartfelt and moving.”

From the bottom of our hearts, thank you.

“I’ll be forever grateful to Dr. Alicia Darden for the kindness and compassion she showed me on one of the worst days of my life. Having to say goodbye to your best friend is not something anyone wants to face. Having Dr. Darden come to help me transition Dublin at home, in his own backyard, made the process a little less painful.”

“My Zoaye was treated with tender loving kindness as I hoped this experience would be both for her and I. Dr.Darden was very patient and compassionate . She truly made our experience one we can look back on and smile even in such a hard time. Thank you for being a friend 🧡”

“Thank you Dr. Decter for making such a painful process so easy. Our Cooper got to cross the rainbow bridge at home while laying on his favorite blanket. There aren’t enough words to describe how grateful I am to have this as my first pet loss experience. Thank you so so much.”

“Dr. Holly made a difficult situation less difficult. We loved our Snoopy, but it was time for him to run free. Dr. Holly was patient, kind, and explained what was going to happen. We had time with our pup which was important. I cannot recommend Dr. Holly enough! She is truly the best!”

“Realizing we would have to say goodbye to our beloved and last golden retriever Violet was unexpected and even more devastating being it was Christmas Eve.
Dr. Holly Pietschmann responded via text immediately and stayed in contact throughout the morning as she communicated her anticipated arrival.
Our daughter and grand kids arrived at the same time as Dr. Holly to say their goodbyes. She removed herself and allowed the kids to give Violet some treats and say goodbye.
Once, they left she gave us our time and told us to let her know when we were ready. We had Christmas music playing and tears flowing as we told our Violet how much she was loved and would be missed.
When we gave the word, Dr. Holly explained what she would be doing and what would happen. Violet, would be relaxed and then would be snoring. From there she would cross over peacefully as we continued to rub her and speak to her. It was a comforting, relaxing and peaceful experience for us and for Violet in the familar surroundings of our home.
We are forever appreciative of Dr. Holly’s care, compassion, respect and the dignity she gave to us and to our girl Violet.
Being it was Christmas Eve, we expected that things would move quickly so that the Dr. could enjoy her holiday plans. To our great surprise, Dr. Holly was extremely generous with her time and not once did we feel rushed. Again, Dr. Holly thank you, thank you from the bottom of our hearts.”